Terms & Conditions
www.reportmymri.com is an internet-based tele-reporting portal owned and operated by DELORIS Private Limited, a company incorporated under the laws of India. Through the Website, DELORIS Ltd (“company”) shall provide you ("User") diagnostic scans reporting ("Service”).
Terms and Conditions adherence to acceptance
This User Agreement ("Agreement") sets out the terms and conditions on which DELORIS Pvt Ltd (“company”) shall provide the Services to the User through the Website. In addition to this Agreement and depending on the Services opted for by the User, this Agreement defines the terms and conditions under which you are allowed to use the Website and illustrates the manner in which we shall treat your account when you raise an enquiry with the company to avail the services.
If patient's relative/ referring physician/ technician/ scan center ("referring entity") is uploading the scan on the patient's behalf then it is implied that patient has given the authority to the referring entity. It will be implied that the referring entity has communicated the terms and conditions and the privacy policy to the patient and the patient has understood and agreed to before giving consent to upload. DELORIS Pvt Ltd would not be liable for any conflict arising from the non communication or miscommunication of the terms and conditions and privacy policy.
The services, terms and conditions are subject to change from time to time, at the sole discretion of the company and the user is required to read and accept the relevant Terms of service for such Service every time wanting to avail the services. Terms of service shall be deemed to be a part of this Agreement and in the event of a conflict between such terms of service and this Agreement, the terms of this Agreement shall prevail.
Use of the Website is offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the Terms of service, as may be posted on the Website from time to time. This Agreement replaces all previous oral and written terms and conditions (if any) communicated by any third party to you relating to your use of the Website to avail the Services. For the removal of doubts, it is clarified that use of the Website by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the terms of service.
In the event that any of the terms, conditions and notices contained in this Agreement or the terms of service conflict with the additional/other terms and guidelines specified by the Service Provider, then the latter terms/guidelines shall prevail.
We reserve the right to change the terms, conditions and notices under which the Services that are offered through the Website, including but not limited to the charges for the Services provided through the Website at any point of time. The User shall be responsible for regularly reviewing these terms and conditions.
By using Teleradiology services by REPORTMYMRI.com and any associate services, you agree to abide by this master services agreement (henceforth known as MSA): This Master Services Agreement sets the terms and understanding between REPORTMYMRI.com , forming the FIRST PARTY and user of REPORTMYMRI.com and associated services, forming the SECOND PARTY Wherein the 2 parties mutually agree to get into a Memorandum of Understanding for the purpose of Telereporting / remote-reporting of Digitized XRay scans, CT Scans and MRI Scans.
Terms of Use
All products of REPORTMYMRI.com enables doctors/radiologists to practice and hospitals/diagnostic centres to get the reports of their patients from the radiologists. By Using our product, SECOND PARTY becomes the user ("User", "SECOND PARTY") of REPORTMYMRI.com ("REPORTMYMRI", "Site", "Service") and agree to acknowledge the following terms and conditions ("Terms").
1. Disclaimer of Warranty and limitation of liability:
This site is provided by REPORTMYMRI.com on an "as is" and "as available" basis. We make no representations or warranties of any kind, either expressly or implied, as to the functioning of this site or the information, matter, or services or advises included on this site. SECOND PARTY expressly agree that SECOND PARTY use, of this site, is at SECOND PARTY sole risk. In accordance with the applicable laws, REPORTMYMRI.com disclaims all warranties, expressly or impliedly, which shall include but not be limited to, implied warranties of merchantability and fitness for a particular purpose. REPORTMYMRI.com does not assure that this site, the related servers, or electronic mails sent from REPORTMYMRI.com are free from malware or any other harmful components. REPORTMYMRI.com will not be liable for any damages that result out of using this Site, which shall include but not limit to direct, indirect, incidental, penal, and resultant damages.
2. Payment:
Payment will be done by SECOND PARTY either on pay per case basis or Monthly cycles. The invoices for monthly fee will be sent by an email. All payments are to be done using either Google Pay/ NEFT/RTGS. Clarifications on invoices are to be completed before 3rd of every month, and if none are sought, it will be assumed that invoices are accepted as correct and no further clarifications will be made. Payment must be made before the 7th of the month of raising the invoice, failing which your account will automatically enter the suspension process.
3. Service:
All X-Ray scans (Computed Radiographs), CT scans and MRI Scans will be reported by a qualified Radiologist for a fee of as per mentioned on the website or discussed by both parties. Reports of scans will be delivered within prescribed time depending on the clinical indication of study.
4. Legal jurisdiction:
The laws of the Republic of India shall govern SECOND PARTY use of the Site and SECOND PARTY hereby agree to submit to the personal jurisdiction of the state and courts for or located in City Civil Court at Mumbai, Maharashtra, India.
5. Liability:
In the event of the suspicion of wrongly given report or the mis-diagnosis, the SECOND PARTY i.e. patient, patient’s relative, diagnostic centre or referring physician can contact radiologist with questions and that report will be re-read by two radiologists. Liability of checking details of patient’s name, typing errors. type of scan and indication of it would lie on patient/diagnostic centre. If any pain, mental or physical, has been caused to the patient as a direct result of the wrongly given report, the radiologist or DELORIS Pvt Ltd would not be liable because clinical scenario and history is difficult to elicit in tele-reporting.
Our radiologist can give confident differentials diagnosis only because they are not being fearful of liability thus decreasing trend of playing safe and over-diagnosis and over-treatment.
In case of discrepancy between the 2nd opinion report and radiology/pathology report patient has received from from the diagnostic center/ hospital; the discrepancy should be pointed out to REPORTMYMRI.com team by call/WhatsApp/Google Hangout. Our radiologist would explain the reason for discrepancy and may give out modified report. Neither radiologist nor REPORTMYMRI.com would help liable if patient did not communicate the discrepancy. It is implied that patient understands inter-observer variation between the radiologists and possible discrepancy with final diagnosis as radiology is not an invasive test and does not have all the information to make the diagnosis especially in tele-reporting platform. The REPORTMYMRI.com platform is to make it easier for patients to ask questions to radiologist and solve their doubts, it is not meant to replace the final diagnosis by pathology or further management by differential specialties. Our radiologists will try their best to guide the patients for further follow ups or treatments however to follow those advice or not would be entirely up to patients. If any pain, mental or physical, has been caused to the patient as a direct result of further management advice given in report, radiologist or DELORIS Pvt Ltd would not be liable as radiologist had only good intention to guide patient in direction he or she thought as just.
Patients using the service as implied that they would know the possible gray areas in radiological diagnosis and in medical field there are exceptions to the rules.
6. Copyrights Reserved:
SECOND PARTY acknowledge that all right, title, and interest in and to the Copyright and other intellectual property incorporated in the Site or any documentation downloaded or printed from the Site is owned or licensed by us. Images incorporated here are intellectual property of the owner, and use of such images is prohibited without the express written consent of the owner.
7. Indemnification:
SECOND PARTY agree to indemnify, defend and hold harmless REPORTMYMRI.com and their respective affiliates, employees, officers, directors, agents, servants and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys' fees and expenses) related to
(i) SECOND PARTY’s violation of these terms and conditions and
(ii) SECOND PARTY’s posting of material to this Site.
8. Privacy Policy:
The privacy policy can be found on REPORTMYMRI.com website.
9. Arbitration:
Any dispute or difference whatsoever arising between the parties out of or relating to the construction, meaning, scope operation or effect of this contract or the validity or the breach thereof shall be settled by arbitration in accordance with the Rules of Arbitration of the Indian Council of Arbitration and the award made in pursuance thereof shall be binding on the parties.
The User hereby consents, expresses and agrees that he has read and fully understands the Terms and Condition of DELORIS Pvt Ltd in respect of the Website, and the User further consents that the terms and conditions are acceptable to him. If you do not agree with any part of the Agreement, please do rethink on using services provided by the company.
Any customer grievances, doubts and queries can be clarified by reporting to the company at reportmymri@gmail.com
The User agrees and undertakes, and is not allowed to sell, trade or resell or exploit for any commercial purposes, any portion of the Service. The Website is strictly not for commercial use but is specifically meant for personal use only for every user.
Website Content Policy
The content on this website is purely for general information purposes only. The content is the product of research and does not intend to replace consultation with doctors/physicians/health care providers or does not provide any medical advice, diagnosis, or treatment. We request you to kindly seek the advice of a doctor/physician/health care provider should you have any medical health questions.
Limited reproduction and copying of the content of the Website is permitted provided that the company's name is stated as the source. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
DELORIS Pvt Ltd is entitled to ensure that all the information on the website is correct to best of our knowledge, but the company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information contained.
As a condition of the use of the Website, the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and/or the terms of service including both specific and implied. In addition, the Website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the Website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.
The User further agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website.
We make reasonable commercial efforts to ensure that the description and content in the terms of service and on each page of the website is correct, but, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any user due to any information contained herein. Also, DELORIS Pvt Ltd is not the service provider and cannot therefore control or prevent changes in the published descriptions which are based upon information provided by them.
The company does not endorse any advertiser on its website in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
In no event shall the company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the services; (b) the cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into through the services; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website. Neither shall DELORIS Pvt Ltd be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, the company shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond the company's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. the maximum liability on part of the company arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expense whatsoever.
The Website may contain services such as email, chat, bulletin board services, information related to recommendations, news groups, forums, communities, personal web pages, calendars, and/or other message (hereinafter collectively referred to as "Communication Services"). The User agrees and undertakes to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. User is responsible for keeping himself updated of and adhering to such limitations if they download the materials.
All Rights Reserved
DELORIS Pvt Ltd reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at any time, without notice.
The company reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the company’s Services. The company further reserves the right to alter any and all fees from time to time, without notice. The company reserves the right to have differential pricing depending on the financial constraints of individual users on case by case basis or as country as whole.
This website and the content are protected by copyright, trademark, and other proprietary rights of DELORIS Pvt Ltd or third parties or content writers. No any segment of the website or the content, including and without limitation trademarks, trade names, and logos, shall be replicated or duplicated in any form, or by any means, without prior written permission from the company or the applicable third party. Any unauthorized activity such as downloading, redeployment, retransmission, replication, alteration, or marketable use of the content may be a breach of the company’s agreement policies and could result in legal action.
User Agreement Policy
The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the company’s Services.
In consideration of use of the Website, the User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from using the Website and/or receiving the Services under the laws of India or other applicable law.
To avail a Service the User has and must continue to maintain at his sole cost: (a) all the necessary equipment including a computer and modem etc. to access the Website/avail Services; (b) own access to the World Wide Web. The User shall be responsible for accessing the Services and that access may involve third party fees including, airtime charges or internet service providers charges which are to be exclusively borne by the User.
The user also understands that the services may include certain communications from DELORIS Pvt Ltd as service announcements and administrative messages. The user understands and agrees that the services are provided on an "as is" basis and that the company does not assume any responsibility for deletions, mis-delivery or failure to store any user communications or personalized settings.
Registration of the User on the Website is automatically carried out. Upon completion of the registration process, the User shall receive a user id and password. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's user id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. Thus, the Password will not be known even to DELORIS Pvt Ltd. You confirm that you are the authorised holder of the credit card/debit card or the original account holder used in the transactions you make using the company’s services. The company will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using the Services.
The user also agrees and undertakes to immediately notify the company of any unauthorized use of the user's password or user id and to ensure that the user logs off at the end of each session at the website. The company shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.
The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provide any information that is untrue, inaccurate, not current or incomplete or the company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the company has the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service.
Furthermore, the User grants DELORIS Pvt Ltd the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.
The User agrees to indemnify, defend and hold harmless DELORIS Pvt Ltd from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this Agreement and/or the terms of service.
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
Termination of the Terms and Conditions Agreement
The company may terminate this Agreement and a Service with or without cause at any time to be effective immediately.
The User agrees that the company may under certain circumstances and without prior notice, immediately terminate the User's user id and access to the Website/Services. Causes for termination may include, but shall not be limited to, breach by the User of this Agreement or the Terms of service, requests by enforcement or government agencies, requests by the User, non-payment of fees owed by the User in connection with the Services as specified in the applicable terms of service.
This Agreement may be terminated by either the User or DELORIS Pvt Ltd through a written notice to the other. The company shall not be liable to the User or any third party for termination of any Service. Should the User object to any terms and conditions of this Agreement, any terms of service or become dissatisfied with the Service in any way, the User's only recourse is to immediately: (a) discontinue use of the Website/Service; and (b) notify DELORIS Pvt Ltd of such discontinuance.
Upon termination of the Service, User's right to use the Website/Services and software shall immediately cease. The User shall have no right and the company shall have no obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later.
Offers, Coupons and Payments Policy
DELORIS Healthcare Pvt Ltd offers multiple delivery options. The options may vary for different scans/cities. Currently the following delivery options are available
In all the cases you will need to produce the credit/debit card used for booking for availing the services at the scan center. In case the credit/debit card user is not availing the services, an authorization with the photocopy of this credit/debit card signed by the credit/debit card holder need to be produced at the time availing the services. Please note that signature on the card must match the signature used for authorization.
If the amount you pay for a service is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, then the company will have the right to cancel that order and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.